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We have always been careful to protect your data, and believe you have every right to know how and why we need it. We have therefore made some changes that will ensure you are always clear on how it is being used.
Who we are
PNLD is a national organisation governed by West Yorkshire Police, who is the Data Controller for the personal data processed by PNLD. Please see the WYP privacy notice for more information: Privacy Information Notice | West Yorkshire Police.
Our Data Protection Officer can be contacted at: infoman@westyorkshire.police.uk or by post at: 97 Northgate, Wakefield, WF1 3DD.
What we do
We offer our subscribers access to our legal database, which contains Acts of Parliament, Common Law, Regulations, Orders and Byelaws, Case Summaries, the National Standard Offence Wordings and Codes that are used throughout the court system of England and Wales, and other publications.
Our team of legal advisers also respond to legal enquiries from our customers and from members of the public through the Ask the Police website.
What personal information we collect
We will collate details, which may include your name, email address, contact address and telephone number when you:
Details of your visits to the website, such as traffic data and other communication data for statistics purposes will also be collated.
We use Power BI to gather data on the number of people accessing this website, where they are accessing from, what pages they visit, and what technology they are using. Power BI allows us to identify what each individual user is looking at on the PNLD legal database. We may from time to time share that with the Subscriber (the organisation who pays for the subscription) upon request. We will consider each case on its merits, and it will not be an automatic provision.
Why we process your information
We need some personal information before we can provide our products and services to you, for example to allow us to check your identity or to process your subscription payment. We process this information to fulfil our contractual obligations.
For enquiries from members of the public, through the Ask the Police website, we need your details to respond to your enquiry. We process this information with your consent.
Your rights
Under the General Data Protection Regulation (GDPR) you have the right to:
For more information on how we use your data, to exercise any of your rights over your data or if you have a privacy concern, please contact our Data Protection Officer at: infoman@westyorkshire.police.uk
If you are not satisfied with our response to a concern you have raised, or a request to use your rights, or if you believe we are using your data in a way which is an infringement of the GDPR, you have a right to complain to the Information Commissioner’s Office at: https://ico.org.uk/make-a-complaint/ or by calling: 0303 123 1113.
Sharing and transferring personal Information
To provide you with access to the website and our services, we share personal information with our IT partners, who process your data on our behalf. Our IT partner currently is ANS and you can find more information in their Privacy Policy. ANS will not distribute, share or use your personal data for any purpose other than its intended use in processing on behalf of ourselves.
Where you have given us permission, we may send information via a 3rd party mail automation company, currently Mailerlite.com. You can find more information in their Privacy Notice. Mailerlite.com will never share, sell or rent personal data to anyone or any third party for any reason.
Keeping personal information
We will retain your personal information securely for a period of:
